We are looking to add to our front desk team at ProActive Physiotherap. We have a large inter-disciplinary clinic in West Kelowna and Peachland including Physio, RMT, Kinesiology and Osteopathy. We are well known in the community for our quality care and our focus on patient-centered care.
Duties:
- Greet and welcome patients and visitors with a friendly and professional demeanor
- Answer phone calls and direct as needed
- Schedule appointments and maintain the office calendar
- Assist with patient registration, including verifying insurance information
- Collect and process payments from patients
- Maintain patient records and ensure they are accurate and up-to-date
- Handle incoming and outgoing mail, emails, and faxes
- Perform general administrative tasks such as filing, photocopying, and data entry
- Assist with inventory management and ordering office supplies
Requirements:
- Previous experience working with "Jane" or similar system is preferred
- Previous experience working in a medical or physio office is preferred
- Excellent phone etiquette and customer service skills
- Strong organizational skills with the ability to multitask effectively
- Familiarity with phone systems and office equipment
- Proficiency in using Google Suite or similar software for basic office tasks
- Ability to work well in a team environment and collaborate with others
- Attention to detail and accuracy in handling patient information
- Front desk or receptionist experience is a plus
Please submit your resume highlighting relevant experience and lets talk! Contact us today.
Marie Nyland Dick, B.Sc.P.T
Registered Physiotherapist – Certified in Acupuncture - Certified in Gunn IMS
Contact Me